What we fix.
Three kinds of work. Everything else is an implementation detail underneath them.
Lead & CRM Automation
The path from enquiry to owned follow-up. Forms, shared inboxes, WhatsApp and Shopify on one end; HubSpot, Zoho or Salesforce on the other; and a reliable, documented process in between that assigns an owner and makes sure someone actually follows up.
Typically involves
- CRM setup and automation
- API integration
- Shopify and e-commerce workflows
- WhatsApp and messaging channels
- Document and spreadsheet processing
Automation Reliability
For workflows that already exist and keep breaking. We diagnose why, rebuild what needs rebuilding, and add the things that were missing: retries, duplicate handling, approval gates, alerting and recovery procedures.
Typically involves
- n8n workflow engineering
- Error handling and retry architecture
- Monitoring and alerting
- Duplicate prevention
- Migration off fragile tooling
Managed Automation
Ongoing ownership for workflows that matter. Monitoring, fixes and improvements, so the system that runs your revenue has someone responsible for it.
Typically involves
- Proactive monitoring
- Included fixes
- Monthly review
- A change allowance each month
Capabilities
Every project uses some of these. None of them is the product.